The Symantec Endpoint Recovery Tool (SERT) is a bootable CD that can
scan and remove malware from an infected computer. SERT is useful in
situations where computers are too heavily infected for the Symantec
Endpoint Protection client installed upon them to clean effectively.
It is also necessary against specific threats which have the ability
to completely hide from Windows, or that have techniques that
manipulate Windows into protecting the malicious process against
Symantec Endpoint Protection's scanning and remediation components.